River Grove Animal Hospital
15-1201 Britannia Rd West
Tel: 905 567 4677
Fax: 905 567 4673

HomeFAQAbout Our Hospital
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About Our Hospital

  1. Why do you have password-protected areas on our website?
  2. What are your hours of operation?
  3. What do I do in the case of an emergency and your clinic isn’t open?
  4. Where is your clinic located?
  5. How do I get my password?
  6. Do I need an appointment?
  7. Do I need a referral?
  8. What is boarding?
  9. When can I come for grooming?
  10. Late or cancellation of appointment
  11. What will happen if my pet needs hospitalization?

 

1. Why do you have password-protected areas on our website?

Our professional governing body requires that we have a veterinary client relationship with individuals before communicating certain information to them. These are the areas that require you to enter your client password.

2. What are your hours of operation?

Our regular business hours are

3. What do I do in the case of an emergency and your clinic isn’t open?

In an EMERGENCY, call  647 400 3280 or contact nearest emergency clinic.

4. Where is your clinic located?

We are conveniently located 1201 Britannia Rd W 

5. How do I get my password?

If you are a client of our clinic, you may obtain your client password by calling the hospital 905 567 4677

6.  Do I need an appointment?

If your pet needs emergency care, you can call or just come in. We are here for your pet 24/7.

If you are coming for a regular routine or check up, please book an appointment.

7. Do I need a referral?

No.

8. What is boarding?

We provide on site stay for your pets who need continuous care.

9.  When can I come for grooming?

Please call to arrange an appointment.

10. Late or cancellation of appointment.

Please let us know as soon as you can if you are not going to be on time for your appointment and our staff will do their best to accommodate your needs.

11.  What will happen if my pet needs hospitalization?

Your pet will receive the care it needs by our veterinarians and our technicians who will update you with your pets progress.

You can also call to arrange a visit during your pet's hospitalization.